Terms of Service
Effective Date: January 1, 2020 – Amended April 15, 2025.

Welcome to Duendes-Lair.com. By accessing or using our website, services, or purchasing artwork, you agree to be bound by these Terms of Service. Please read them carefully.

1. Overview

Duendes-Lair.com offers custom fine art prints made to order. All artwork is printed and fulfilled by our trusted third-party vendor, theprintspace.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights or restrict the use and enjoyment of others. You may not:

  • Attempt to gain unauthorized access to our systems

  • Distribute viruses or malware

  • Copy, redistribute, or exploit site content without permission

3. Product & Fulfillment

All prints are:

  • Produced to order

  • Fulfilled and shipped by theprintspace

  • Created using the files and specifications you provide

You are responsible for submitting correct and print-ready files. We are not liable for errors in resolution, color profile, or sizing due to user-submitted files.

4. Returns & Refunds

Due to the custom nature of our prints, we do not accept general returns. However, if your item is damaged, defective, or does not match your order, please review our Return Policy to request a refund or replacement.

5. Intellectual Property

All artworks, graphics, and written content on this site are protected by copyright. You may not reproduce, display, or use any content from this site without express written permission from Duendes-Lair.com or the original artist.

6. Payment & Pricing

Prices are listed in USD. Payment is due at the time of order and processed securely. We reserve the right to change pricing at any time without notice.

7. Limitation of Liability

We are not liable for:

  • Any delay or failure in performance due to circumstances beyond our control

  • Minor variations in color or size due to print tolerances

  • User errors in file submission

To the fullest extent permitted by law, our liability is limited to the cost of the product purchased.

8. Changes to Terms

We may update these Terms of Service from time to time. Your continued use of the site implies acceptance of any changes. The most current version will always be available on this page.

9. Governing Law

These terms are governed by and interpreted under the laws of the State of New Mexico, USA.

10. Contact Us

For any questions about these terms, please contact us at:
📧 support@duendes-lair.com