Privacy Policy
Effective Date: January 1, 2020 – Amended April 15, 2025

At Duendes-Lair.com, we value your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our site or place an order.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, shipping address, and phone number

  • Payment Information: processed securely via our payment provider; we do not store full credit card data

  • Technical Data: browser type, IP address, referring pages, and device data collected via cookies or analytics tools

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status and customer support updates

  • Improve site performance and user experience

  • Send occasional promotional emails (you may opt out at any time)

3. Sharing Your Information

We share limited data only when necessary to fulfill your order:

  • Print Fulfillment: Your name, shipping address, and artwork files are securely shared with theprintspace, our third-party print partner.

  • Shipping Providers: We provide address and contact info to shipping carriers for delivery purposes.

  • Analytics Tools: Anonymous data may be shared with platforms like Google Analytics for website performance tracking.

We never sell or rent your personal data.

4. Data Security

We use encryption, secure servers, and third-party payment processors to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to track user behavior and improve site experience. You can disable cookies in your browser settings.

6. Your Rights

If you’re a resident of the EU or California, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion

  • Object to certain data uses

  • Request a copy of your data

To make a request, email us at: support@duendes-lair.com

7. Third-Party Links

Our website may link to external websites (e.g., theprintspace.com). We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this privacy policy occasionally. Changes will be posted here with an updated effective date. Continued use of the site means acceptance of the revised policy.

9. Contact Us

For questions about this policy or to make a data request, contact:
📧 support@duendes-lair.com